Accept an invitation and sign in
Join your center's NEXUS workspace from the invitation email, then sign in and manage your password.
You have received an email "Invitation to join …": someone in your company is giving you access to NEXUS. All that is left is to choose your password.
Accept the invitation
In the email, click Accept the invitation. If the button does not work, copy the link shown just below it into your browser.
On the Welcome page, enter your Password (8 characters minimum), then repeat it in Confirm.
Click Enter my workspace.
Result
You land in NEXUS, on the centers and features your invitation gives you access to.
The link stays valid for 7 days. If the invitation is sent to you again, only the latest email works: the link in the previous one is disabled.
Sign in
Go to app.getomnisim.com, enter your Email and your Password, then click Sign in.
Forgotten password
Click Forgot your password?, enter your address, then Resend. You receive an email to choose a new password; it expires after a few hours. For security reasons, the page shows the same message whether the address is known or not: check your spam folder.
Change your password or email
Open Profile from the menu at the top of the sidebar:
- Password › Change: enter your Current password, then the new one (8 characters minimum) twice.
- Email address › Change: you are asked for your current password. A confirmation email is sent to the new address; the change only takes effect once confirmed.
The NEXUS language is chosen in the menu at the top of the sidebar, under Language.
Troubleshooting
| Message | Cause | Solution |
|---|---|---|
| "Invitation expired" | More than 7 days have passed. | Ask an administrator to send it to you again. |
| "Invitation canceled" | It was revoked. | Contact the administrator of your workspace. |
| "Invitation already accepted" | Your account already exists. | Click Sign in and use your password. |
| "Incomplete link" | The link was cut off, or a more recent invitation replaced it. | Use the link from the latest email you received, without changing it. |
| "Your access to this workspace has been removed." | An administrator removed your access. | Contact an administrator of your account. |
| "Passwords do not match." | The two entries differ. | Enter them again. |