Invite and manage your team
Give your team access to NEXUS, choose their centers and role, then change or revoke it.
Each member of your team has their own access to NEXUS: they sign in with their address, and only see the centers and features you open to them. Access is revoked in one click, without losing the history of what the person did.
Invite someone
Open Settings › Organization, Access section.
Enter the Guest email, then choose USER or ADMINISTRATOR. See Administrators and users for the difference.
For a user, tick the ALLOWED CENTERS and choose their ROLE: Front desk, Technician, Center manager or Read only. The description of the role is shown below.
captures/en/parametres/equipe-invitationInvitation form: email, User type, allowed centers ticked and Front desk role selectedTo adjust the role for this person, open ▸ Advanced permissions: tick or untick specific rights. A green + marks a right added to the role, a red − a right removed.
Click Send invitation.
Result
"Invitation sent to …" is shown, and the person appears in the PENDING list until they accept. They receive an email valid for 7 days. See Accept an invitation.
Always tick at least one center for a user: without a center, they can sign in but see nothing.
Resend or cancel an invitation
In PENDING:
- the Resend invitation envelope sends a new email. Only this latest email works, the link in the previous one is disabled;
- the Revoke trash can cancels the invitation, without confirmation.
Change an access
In ACTIVE ACCOUNTS, click the person's pencil. You can change their CENTERS, their role and their permissions, then Save.
The Account rank (user or administrator) can only be changed by an administrator.
Making someone an administrator is final as far as you are concerned: only the account's owner can then change it or revoke their access.
Revoke an access
Click the Revoke access trash can, then Confirm. Access is cut immediately: if the person is signed in, they are signed out at their next action. Their history stays intact and their row stays in the list, struck through, with the date of revocation.
To give them access again, click Restore.
Transfer account ownership
The owner can hand over their role to another administrator: Account ownership section, Choose an administrator, then Propose transfer. The chosen person accepts or declines from NEXUS; the proposal expires after 7 days.
Good to know
- 15 people at most per account, pending invitations included. A revoked access frees its seat.
- Nobody can change their own access, and an administrator can only act on users.
- The access log keeps a record of every invitation, change and revocation: click Show the log.
Troubleshooting
| Message | Cause | Solution |
|---|---|---|
| "Maximum number of users reached (15 per account)." | All the seats are taken. | Revoke an unused access or revoke a pending invitation. |
| "An invitation is already pending for this email" | An invitation already exists. | Use Resend invitation on the pending row. |
| "Invitation created for …, but the email did not go out" | Sending failed. | Click Resend invitation. |
| "Only the account owner can act on an administrator" | You are targeting another administrator. | Ask the owner. |
| "Select at least one center" | User without a center. | Tick at least one center. |
See also
Schedule shutdown and wake-up
Have your simulators go to sleep or shut down at closing time, then wake up on their own before opening, and know how this schedule differs from the Standby button.
Apply your logo and colors
Set your account's logo and each center's logo, choose the public colors, and know which one appears on the simulators, the booking page, the leaderboards and the emails.